📋 Terms & Conditions
Effective Date: 26 January 2025 | Last Updated: 24 March 2026
Welcome to Hushbloom66. By accessing or purchasing from our website (hushbloom66.com), you agree to these Terms of Service. Please read them carefully.
1. About Hushbloom66
Hushbloom66 is a Canadian illustrative fashion brand. These terms govern your use of our website and any purchases made through it.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our site and make purchases. By using our site, you represent that you meet this requirement.
3. Products & Descriptions
We do our best to accurately display product colors, sizes, and descriptions. However, slight variations may occur due to screen settings, printing processes, or fabric dye lots. All product images are representative of the item but may not be exact.
Our products are print-on-demand, meaning each item is made specifically for you after your order is placed. Production typically takes 2–5 business days before shipping.
4. Pricing & Payment
• All prices are listed in USD unless otherwise stated
• Prices are subject to change without notice
• Payment is processed securely at checkout through Shopify Payments
• We accept major credit cards and other payment methods available at checkout
• Taxes and duties (if applicable) are the responsibility of the buyer and may be collected at checkout or upon delivery
5. Orders & Cancellations
Once an order is placed and payment confirmed, production begins promptly. Because our items are made-to-order, we have a limited cancellation window.
• Cancellations may be requested within 24 hours of purchase by emailing hushbloom66@gmail.com
• After 24 hours, orders cannot be cancelled as production will have begun
• We reserve the right to cancel any order and provide a full refund at our discretion
6. Shipping
We ship worldwide. Estimated delivery times begin after your order is produced and dispatched. Please see our Shipping Information page for rates and timelines by country. Hushbloom66 is not responsible for delays caused by customs, weather, or carrier disruptions.
7. Returns & Refunds
Summarized Return & Refund Policy
Your satisfaction matters to us deeply. 🖤
• We accept return/replacement requests within 30 days of delivery for defective, damaged, or incorrect items
• Because all items are made-to-order, we do not accept returns or exchanges for change of mind or sizing errors (please use our size guide before ordering)
• To request a return or replacement, email hushbloom66@gmail.com with your order number and photos of the issue
• Approved refunds will be issued to your original payment method within 5–10 business days
Details of Hushbloom66 Return & Refund Policy
We want you to love your Hushbloom66 pieces. If something isn’t quite right, here’s how we handle it:
Defective, Damaged, or Misprinted Items
Any claims for misprinted, damaged, or defective products must be submitted within 30 days of receiving your order. Please send us clear photos of the issue via our contact form or email (hushbloom66@gmail.com) or reach out via our Contact Page.
. If the problem is confirmed as our error (or our supplier's), we’ll cover the cost of a replacement or refund at no extra charge to you.
Lost or Delayed Shipments
If your package is lost in transit, submit a claim within 30 days of the estimated delivery date. We’ll work directly with the carrier and our fulfillment partner to resolve it. In most cases, we can issue a replacement or refund.
Change of Mind / Buyer’s Remorse
We do not offer refunds or exchanges for change of mind, wrong size, or buyer’s remorse (except where required by law, such as in Brazil — see below). All sales are final for personalized or custom-printed items. If you’d like to exchange for a different size or item, you’ll need to place a new order (at your expense).
Special Notes
- Sealed Goods (e.g., face masks): Due to health and hygiene reasons, these cannot be returned once opened.
- Wrong or Insufficient Address: If the shipping address is incorrect or incomplete and the package is returned to us, you’ll be responsible for reshipping costs (once we confirm the updated address with you). Unclaimed returns will be donated to charity after 30 days.
- EU Consumers: Under EU consumer rights (Directive 2011/83/EU), the right of withdrawal does not apply to personalized or custom-made goods, or sealed items unsealed after delivery for health/hygiene reasons. We reserve the right to refuse returns in these cases.
How to Submit a Claim
Contact us at hushbloom66@gmail.com or reach out via our Contact Page. Make sure to include your order number, photos of the issue, and a brief description. We’ll respond within 2–3 business days and guide you through the process.
Long-Term Commitment
We’re working toward bringing production to Canada for even better quality control and faster shipping. Your support helps us get there — thank you for being part of the Hushbloom66 journey.
8. Intellectual Property
All designs, artwork, graphics, and content on hushbloom66.com are the original work of Hushbloom66 and are protected by copyright. You may not reproduce, distribute, or use our designs without written permission. Our brand name, logos, and the Sky Warrior Series are trademarks of Hushbloom66.
9. User-Submitted Content
When you submit ideas, feedback, or suggestions through our website (such as via our Community Ideas page), you grant Hushbloom66 a non-exclusive, royalty-free license to use, adapt, or create products based on those ideas. We will not share your personal identity without consent.
10. Limitation of Liability
To the fullest extent permitted by law, Hushbloom66 is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our maximum liability to you will not exceed the total amount you paid for the order in question.
11. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario, Canada.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of our site after any changes constitutes your acceptance of the new Terms.
Questions about our Terms? Contact us at hushbloom66@gmail.com 🖤
